Dear Valued Client,
Thank you for your continued support and trust in MComm Technologies. Your loyalty has been instrumental in our growth, and we’re excited to share some important updates that reflect our commitment to improving our service to you.
As part of our ongoing system enhancements and the integration of AI into our operations, we've made the decision to streamline our billing process. Going forward, all VoIP and Web Hosting services will be billed exclusively via debit order.
This change is driven by several key goals:
Lower operational costs through automation
Faster service delivery without delays caused by manual collections
Improved client experience as debt collection efforts will be fully discontinued
To make this process smooth and transparent:
Invoices are generated automatically 10 days before the end of each month
This provides a 7-day window for any billing queries to be raised
If a query is raised, your debit order will be paused until the issue is resolved
Once resolved, the system will resume billing seamlessly
We also have exciting new solutions launching soon, including:
Social Media Management Tools
Intranet Dashboards for internal team collaboration
Advanced Technical Offerings like SD-WAN, allowing businesses to securely connect multiple office locations to a unified private network
As always, we are committed to transparency, flexibility, and being reachable whenever you need us.
Thank you for growing with us.
Warm regards,
MComm Technologies Team